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Privacy Policy

Raven Buildings LLC Effective Date: June 14, 2026

At Raven Buildings LLC, we respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices in plain, straightforward language. By contacting us or using our services, you agree to the terms outlined below.

1. Who We Are

Raven Buildings LLC is a construction company based at 522 W Riverside Ave. We specialize in concrete flatwork, pole buildings, steel buildings, custom home builds, retaining walls, and hardscape projects. If you have any questions about this policy, you can reach us at:

Email: sam@raven509.com Address: 522 W Riverside Ave

2. What Information We Collect

We only collect information that is necessary to provide you with our services or to respond to your inquiries. This may include:

Information you provide directly:

  • Your name
  • Phone number and email address
  • Project address or job site location
  • Details about the project you are requesting (scope, timeline, budget, etc.)
  • Any photos or documents you share with us related to your project

Information collected automatically:

  • If you visit our website, we may collect basic technical data such as your IP address, browser type, and pages visited, typically through standard web hosting logs or analytics tools

Information from third parties:

  • Referrals from other customers or business partners who recommend you to us

We do not collect sensitive personal information such as Social Security numbers, financial account details, or government identification numbers unless legally required for a specific contract or permit situation, and only with your knowledge and consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide project estimates or consultations
  • To complete contracted work, including scheduling, site visits, and project coordination
  • To communicate with you about your project status, timelines, material selections, or any changes
  • To send invoices and process payments related to completed work
  • To comply with legal or regulatory requirements, such as building permits that may require your name and property information
  • To improve our services and better understand the needs of our customers

We do not use your information for automated decision-making or profiling, and we do not send unsolicited marketing emails or spam.

4. How We Share Your Information

We take your privacy seriously and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Subcontractors and trade partners: We may share relevant project details with trusted subcontractors or suppliers who assist in completing your project. They are expected to keep your information confidential and use it only for project-related purposes.
  • Local government and permitting agencies: Some projects require us to submit your name, property address, and project details to city, county, or state permitting offices as required by law.
  • Professional advisors: If necessary, we may share information with our attorney or accountant in connection with business or legal matters.
  • Legal requirements: If required by law, court order, or government authority, we may disclose information as legally obligated.

In all cases, we share only the minimum amount of information necessary.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our practices include:

  • Storing project files and customer records in password-protected systems
  • Limiting access to your information to employees or contractors who need it to do their job
  • Using secure email practices when communicating sensitive project details
  • Properly disposing of paper records that are no longer needed

While we do our best to safeguard your information, no method of electronic storage or transmission is 100% secure. We encourage you to contact us through our official email if you have any concerns.

6. How Long We Keep Your Information

We retain your personal information for as long as necessary to:

  • Complete the services you hired us for
  • Maintain records for warranty or follow-up purposes
  • Comply with applicable tax, accounting, and legal record-keeping requirements

In general, we keep customer project records for a minimum of seven (7) years after project completion in accordance with standard business and tax recordkeeping practices. After that period, records are securely deleted or destroyed.

7. Your Rights and Choices

We want you to feel in control of your personal information. Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to any inaccurate information
  • Request deletion of your information, subject to any legal obligations we have to retain certain records
  • Opt out of any marketing communications we may send

To exercise any of these rights, simply contact us at sam@raven509.com and we will respond promptly.

8. Children's Privacy

Our services are intended for adult property owners, businesses, and contractors. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will promptly remove it.

9. Third-Party Links

If we link to any third-party websites — such as material suppliers, financing resources, or permitting portals — this Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any external websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or applicable laws. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us:

Raven Buildings LLC 📍 522 W Riverside Ave 📧 sam@raven509.com

We are happy to answer any questions and will do our best to address your concerns quickly and respectfully.

This Privacy Policy was last updated on June 14, 2026.